In a major goof-up, Instagram and Facebook recently apologised for unintentionally blocking the #Sikh from its platforms for over three months. The message that popped when users tried to use the hashtag said that the hashtag did not meet its community guidelines.
Instagram’s PR team (@Instagramcomms) on Thursday accepted the same after a sea of angry tweets by the Sikh community and other users called out the social media giants on the microblogging site.
Thanks for your patience today. We investigated this issue and found that these hashtags were mistakenly blocked on March 7th following a report that was inaccurately reviewed by our teams.
— Instagram Comms (@InstagramComms) June 3, 2020
The Instagram review team said that the #sikh was blocked on Instagram on March 7. “We investigated this issue and found that these hashtags were mistakenly blocked on March 7th following a report that was inaccurately reviewed by our teams,” the account tweeted.
We became aware that these hashtags were blocked today following feedback we received from the community, and quickly moved to unblock them. Our processes fell down here, and we’re sorry.
— Instagram Comms (@InstagramComms) June 3, 2020
The Instagram PR handle also admitted that the timing was incredibly painful for the Sikh community, as the first week of June (1984) saw Operation Blue Star unfold, an Indian military operation ordered by the then Prime Minister Indira Gandhi to remove the militant leader Jarnail Singh Bhindranwale from Harmandir Sahib (Golden Temple) in Amritsar, Punjab. The move was widely panned by the Sikh community.
This is an incredibly important, painful time for the Sikh community. We designed hashtags to allow people to come together and share with one another. It’s never our intention to silence the voices of this community, we are taking the necessary steps so this doesn’t happen again
— Instagram Comms (@InstagramComms) June 3, 2020
People had called out Instagram and Facebook on Twitter in a series of tweets.
The military operation at Golden Temple was avenged by Sikh bodyguards of Indira Gandhi who assassinated her four months after Operation Blue Star.
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The assassination led to anti-Sikh riots across the country wherein thousands of Sikhs in the country were killed.