
Indian Customs Officer’s US Tourist Visa Rejection Sparks Debate
An Indian customs officer recently shared his experience of being denied a US B1/B2 tourist visa during his September 2025 interview at the US Embassy in Delhi. Despite having what many would consider a solid profile—a stable government position since 2011, home ownership, savings exceeding ₹50 lakh, and a clear two-week travel plan with his wife—the visa was refused under Section 214(b).
The officer explained that the entire interview lasted barely three minutes. The consular officer mostly looked at the screen, asked just a few basic questions, and never requested supporting documents such as proof of finances or property ownership. According to him, not a single question touched on his savings, career, or other ties that proved his intention to return to India after the trip.
Frustration Over Subjective Process
At 40 years old, with years of work experience and prior travel history to countries like Dubai and Thailand, the officer had expected his application to be straightforward. His itinerary included visits to New York, Las Vegas, and Los Angeles with his wife. However, he was taken aback by how quickly the decision was made, with little room to present his case.
He expressed disappointment with what he described as a subjective and unpredictable process. He noted that while many applicants with fewer financial or professional ties to India were approved due to connections in the US, genuine applicants like him faced rejection. Adding to the frustration, the denial now leaves a negative remark in their passports.
Moving Forward After the Setback
Though disheartened by the refusal, the officer remains positive about travel. Instead of the US, he now plans to explore other international destinations such as Japan and Ireland. By sharing his story, he hopes to shed light on the difficulties faced by sincere travellers who often feel overlooked in the US visa process.



