Many of us frequently visit petrol stations to refuel our vehicles, yet few are aware of the complimentary services offered there. Beyond petrol and diesel, these facilities can significantly enhance your experience without any cost.
Key free amenities at petrol stations
- Air filling for tyres
- You can inflate your vehicle’s tyres at petrol pumps without any charge.
- Most stations are equipped with electronic air‑filling machines, and staff are available to assist you.
- Drinking water
- Free drinking water is typically provided at petrol stations, often through RO systems or water coolers.
- You can drink on the spot or use it to refill your bottles.
- Restroom access
- Restroom facilities at petrol pumps are available for public use at no cost.
- Anyone can use these amenities, not just fuel‑buyers.
- Free emergency calls
- In case of emergencies, you can make free calls from the petrol station.
- Station owners are generally required to provide this service.
- First aid kit
- Petrol stations are required to maintain a first aid kit stocked with essential medications and bandages.
- The kit should be kept in good condition with no expired items.
- Fire safety equipment
- If a fire occurs while refuelling, you can use the fire‑fighting equipment available at the station without any charge.
- This safety gear is provided as a mandatory facility.
- Notice board
- Petrol stations must display a notice board indicating their operating hours and any holidays.
- This helps users plan refuelling and other visits.
- Owner and company information
- Details about the petrol pump owner, including the company name and contact number, should be posted for public access.
- This makes it easier to raise queries or complaints when needed.
- Billing for fuel
- You cannot be denied a bill for the fuel you purchase.
- Having a proper bill is important for tracking your expenses and raising complaints if any discrepancies arise.
- Filing complaints if services are denied
- If any of these free services are not provided or if you are asked to pay for them, you can file a complaint.
- You can log a grievance on the official PG‑portal website or contact the petrol pump owner directly.
- Contact details of the petroleum company are usually available on its official website.
