New Rs 5 Fee on Every Amazon India Order: What Shoppers Need to Know

Amazon India has rolled out a flat Rs 5 marketplace fee on every customer order. This small charge, which includes all taxes, is now added to every purchase, no matter if you’re a regular shopper or a Prime member. Here’s a simple breakdown of what this means for you.

Why This Fee?

• Helps Amazon maintain its huge seller network and delivery operations.
  
• Supports a wide range of products and a seamless shopping experience.
  
• Brings Amazon in line with other platforms like Flipkart, Blinkit, and Swiggy, which have similar per-order fees.
  

What Is the Marketplace Fee?

• Flat Rs 5 charge per order on Amazon.in.
  
• Shown as a separate line during checkout for transparency.
  
• Applies to all customers, including Prime members.
  

What’s Exempt from the Fee?

Not every purchase will have this fee. Here’s what’s excluded:

• Gift card purchases (physical and digital)
  
• Orders through Amazon Business, Bazaar, Amazon Now, and Amazon Fresh
  
• Digital services: mobile recharges, bill payments, ticket bookings, subscriptions
  
• Orders with other processing or exchange fees already applied
  
• Pay on Delivery orders (for now, unless policy changes)
  

Exemption Table

What About Prime Members?

• Prime members also pay the Rs 5 fee per order.
  
• No special exemption for Prime subscribers.
  

How Refunds Work

Refunds on the marketplace fee depend on your order status. Here’s how it breaks down:

• Full cancellation before shipping: Full fee refunded
  
• Partial cancellation before shipping: Proportional refund based on cancelled items
  
• Full rejection at delivery: Full fee refunded
  
• Partial rejection at delivery: Proportional refund
  
• Returns after delivery: No refund of the fee
  

Where Will You See the Fee?

You’ll spot the Rs 5 fee:

• On the order summary before payment
  
• In your order confirmation and shipping emails
  
• On downloadable invoices in ‘Your Orders’